TERMS & CONDITIONS

Last updated: 24 October 2026

Welcome to Atlas Collectif. These Terms & Conditions govern purchases made through www.atlascollectif.com and your use of our online store.

By placing an order, you agree to these terms, subject to your rights under applicable consumer protection laws.

1. About Atlas Collectif

Atlas Collectif is a performance running and sportswear brand offering apparel, footwear accessories and lifestyle products through its website.

The online store operates under the Atlas Collectif brand. The legal seller for a purchase is the entity identified in the applicable order confirmation or invoice.

Legal seller:

🇦🇪 United Arab Emirates HQ
Atlas Collectif FZCO
1880 209, Park Lane Tower
Business Bay, Dubai 46162
United Arab Emirates
Trade License No.: 39856

🇸🇬 Singapore HQ
Atlas Collectif Pte. Ltd.
UEN No.: 202525231D
20A Tanjong Pagar Road
Singapore 088443
Incorporated in the Republic of Singapore under the Companies Act 1967

🇲🇾 Malaysia HQ
Atlas Collectif Sdn. Bhd.
3A 10, Block C, Phileo Damansara 1
Jalan 16/11, Pusat Perdagangan Phileo Damansara
46350 Petaling Jaya, Selangor, Malaysia
Company Reg.: 201501004643 (1129972-K)

For customer support, please contact contact@atlascollectif.com.

2. Products & availability

We make every effort to display our products accurately, including descriptions, colours, materials, sizing and availability.

However, colours may vary slightly depending on screen settings, lighting and photography.

All products are subject to availability. We reserve the right to correct product information and withdraw products where necessary.

If an ordered product becomes unavailable, we will contact you and arrange an appropriate refund or alternative solution.

3. Pricing & currency

Product prices are displayed in the currency applicable to your selected market, where supported.

Shipping charges, applicable taxes and other charges collected by Atlas Collectif will be shown at checkout before payment.

Currency conversion rates may vary depending on Shopify Markets, exchange rates and your payment provider.

We reserve the right to change prices without prior notice. Price changes will not affect orders that have already been accepted.

4. Orders & payment

By placing an order, you confirm that the information provided is accurate and that you are authorised to use the selected payment method.

After placing an order, you will receive an order confirmation by email.

We may contact you to verify information or resolve payment, availability or fulfilment issues.

If we cannot fulfil an accepted order, we will inform you and refund any amount paid for the unavailable items, including applicable shipping charges.

Payment methods vary by destination and are displayed during checkout.

5. Shipping & delivery

Atlas Collectif ships to eligible destinations worldwide.

Shipping charges, free-shipping thresholds and delivery estimates depend on the destination and the available shipping method.

Please consult our Shipping & Delivery Policy for current information.

Delivery times are estimates unless otherwise expressly agreed. Customs clearance, remote delivery locations, public holidays and carrier disruptions may affect delivery.

Your statutory rights concerning delayed, missing or undelivered goods remain unaffected.

6. Customs duties & import taxes

International orders may be subject to customs duties, import taxes and clearance fees.

Unless these charges are expressly included or collected at checkout, the recipient may be responsible for paying them.

Any applicable charges and responsibilities are subject to mandatory consumer protection and customs laws.

7. Returns, exchanges & refunds

We offer a voluntary return and exchange process for eligible products, subject to our published policy.

Please read our Exchanges & Returns Policy before requesting a return.

Certain products may be excluded from voluntary change-of-mind returns for hygiene, promotional or other stated reasons.

These exclusions do not restrict statutory cancellation rights, legal guarantees or remedies for defective or incorrectly supplied goods.

Where applicable law requires a monetary refund, we will provide that refund in accordance with that law rather than restricting the customer to store credit.

8. Promotional offers & discount codes

Promotions, discounts and special offers may be subject to specific conditions, including validity periods, eligible products and minimum purchase requirements.

Unless expressly stated otherwise, promotional offers cannot be combined.

Discounts cannot be applied retrospectively to completed orders, except where required by law or expressly agreed by Atlas Collectif.

We reserve the right to correct obvious promotional errors and address fraudulent or abusive use of promotions, subject to applicable law.

9. Intellectual property

All website content, including logos, trademarks, graphics, photography, designs, text and product imagery, is owned by Atlas Collectif or used with appropriate permission.

Content may not be reproduced, distributed, modified or used commercially without prior written authorisation, except where permitted by law.

10. Website use

You agree not to misuse the website, interfere with its operation, access systems without authorisation or engage in fraudulent activity.

We may restrict access or cancel fraudulent orders where reasonably necessary and lawful.

11. Product care & use

Customers should follow the care instructions supplied with each product.

Improper washing, storage or use may damage technical fabrics, reflective materials or garment construction.

Nothing in this section limits rights relating to defective goods or products that do not conform to applicable legal requirements.

12. Liability

Atlas Collectif is responsible for its obligations under applicable consumer protection laws.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

We are not responsible for losses resulting from events outside our reasonable control to the extent permitted by applicable law.

13. Privacy & personal information

We collect and process personal information in accordance with our Privacy Policy.

Payment information is processed through the payment providers available during checkout.

14. Changes to these terms

We may update these Terms & Conditions to reflect changes in our operations, services or legal requirements.

The revised terms will be published on this website with an updated revision date.

Changes will not retrospectively remove rights attached to previously concluded purchases.

15. Applicable law & consumer rights

The laws applicable to an order depend on the contracting seller and the customer's jurisdiction.

Nothing in these Terms & Conditions limits mandatory consumer rights, including rights that cannot lawfully be waived or excluded by contract.

16. Contact

For questions about these terms, products or orders:

Email: contact@atlascollectif.com

Website: www.atlascollectif.com

Additional company information is available through our Contact Information page.